Politica di rimborso e restituzione

Politica di rimborso e restituzione

We accept refund requests under the following conditions:

• The license key or software download does not work as intended.
• The software cannot be installed or activated, and the issue remains unresolved after contacting our support team.
• You request a refund within 14 days of purchase and provide clear evidence of the issue (such as error messages or screenshots).

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📌 Refund Conditions

To qualify for a refund:

1. You must not have successfully activated the license key.
2. You must allow our support team to troubleshoot and resolve the issue first.
3. If the problem persists and cannot be fixed, you will receive a full refund to your original payment method.

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❌ Non-Refundable Situations

Refunds will not be issued if:

• The software or key has been successfully activated.
• You change your mind after delivery.
• Your device does not meet the minimum system requirements (please check before purchase).
• You entered an incorrect email address or ignored our instructions.
• You refuse troubleshooting support and demand a refund without collaboration.

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📦 Digital Delivery

All software purchases are delivered digitally via email and include:

• A secure download link
• A unique license key
• A step-by-step installation guide (video included)

Delivery is instant, but may take up to 30 minutes depending on system load.

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🛠 Support & Contact

We offer 24/7 customer support to help you with installation or activation. Most issues can be resolved quickly with our assistance.

📩 Email us anytime at: contact@hatchdigitizer.com

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Thank you for choosing HatchDigitizer.com.
We appreciate your trust and we are here to support you every step of the way.